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ABOUT US
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Our History
Nanaimo Family Life Association was founded in 1967 as the first family counselling centre to operate in British Columbia. It is a non-profit,
charitable organization with more than eighty employees, volunteers, and volunteer Board of Directors.
Our Purpose
Nanaimo Family Life Association was established to enhance the quality of life
for families living in Nanaimo and area by providing support, educational, preventative programs and referral services to the community. Today our clients and staff comfortably refer to our agency as
"Family Life", because we support families during times of need throughout the entire span of life.
Our
Commitment
Family Life is accredited under CARF for efficiency and
effectiveness in service delivery. We maintain the highest standards of professional service
and assist over 3000
individuals each year including children, youth and families.
Our Mission
Nanaimo Family Life Association (NFLA) is a community-based charitable organization
that provides services intended to strengthen families and support the
development of healthy relationships.
The mission of Nanaimo Family Life Association is:
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To provide
support to families to achieve their full potential through all stages of life.
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To promote healthy family life as the heart of a strong and resilient community.
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To protect and
promote the rights of children, parents, caregivers, and families.
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To model
diversity, inclusion, respect, co-operation, compassion and peace in all of our
activities and relationships.
Our Values and Principles
1. Relationships are the foundation of growth.
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We work with
individuals in the context of their primary relationships and community.
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Workers build
relationships with clients, modeling and opening lines of communication in a
non-threatening way.
2. A "family" is
defined by its members.
3. Diversity is a
source of strength in families and in the community.
4. Social services
should be affordable and accessible.
5. Clients have a right
to self-determination and choice.
6. Everyone has the
potential for personal growth.
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We build on
strengths; empowering people to know their potential for change, for goals,
achievement, and wellness.
7. Individual rights
must be upheld.
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We practice service
provision in accordance with the principles of the Canadian Charter of Rights
and Freedoms and the Declaration of the Rights of the Child.
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Where possible, the
voice of people affected informs decision-making.
8. Families are
affected by health of their community.
9. The community is
affected by the health of families.
10. Prevention and
early intervention are more cost-effective than crisis intervention.
11. Teamwork can
improve effectiveness.
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Staff listen to
each other.
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We form
multi-stakeholder committees (Board, staff and community members).
12. Partnerships among
agencies can create stronger services.
We Believe...
Society is enhanced through support provided to families.
In advocacy to strengthen families in cooperative partnerships with other agencies reflected in the delivery of services.
We Value...
Tolerance, courtesy, and respect for
all people.
Acceptance for cultural, religious and other diversities.
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