Contact Us

1070 Townsite Road
Nanaimo, BC
V9S 1M6

Phone:  250.754.3331

Fax:  250.753.0268

General Email:

Hours of Operation:

Although programming is offered both within and outside of office hours, there is staff on hand at these specific times:  

Monday – Thursday  9:00 AM – 4:00 PM

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Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website