Better at Home – First Nations Communities

NFLA Better at Home partners with First Nations Communities throughout our region. We work with clients who live both on and off reserve to support health and wellness. In some cases, First Nations Health authorities have provisions in place, but many folks often require additional support. This is where the NFLA Better at Home program shines. We help by providing services such as light housekeeping, transportation to appointments, shopping and a variety of other supports to our community.

This Provincially funded program is managed by the United Way and Hosted by Nanaimo Family Life Association. We currently offer support to members who live in the catchment areas of:

Snuneymuxw First Nations – Community Health and Support

Tillicum Lelum Aboriginal Friendship Center

Stz’uminus First Nation (Chemainus First Nation) Health and Support

If you are an Elder over the age of 65, we invite you to have a conversation with our Program Coordinator, Krista, who will come to your home and discuss your needs. Together we can create solutions and determine the best services that are just right for you. We currently offer housekeeping, transportation and shopping services to our First Nations clients and look forward to expanding our services when possible.

For more information about NFLA Better at Home in First Nations Communities please contact:

Krista Whittaker
Program Coordinator – Better at Home
phone: 250 754-3331 (ext. 202)

Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website