Safe Seniors, Strong Communities

Are you a senior isolating during the Covid-19 pandemic? We’re here to help!

We’ve partnered with United Way and BC211 to offer support during this pandemic. To sign-up, simply follow this link!

In response to the need for physical distancing, we have a list of services that we can offer with minimal or no contact, each of which are outlined below:

Grocery Shopping Pickup and Delivery:

Tuesdays: Dufferin Country Grocer

Thursdays: Superstore

Fridays: Country Club Save-On Foods

Once registered for our grocery service, a SSSC volunteer will call the client the day before their scheduled grocery shop to receive the grocery list.
NFLA will initially pay for groceries; clients will reimburse the agency. The volunteer will deliver groceries and the receipt.
Payment is collected by NFLA bookkeeper the next business day.

We accept E-transfer, Visa, Mastercard, Amex, and cheque.

Meal Preparation:
Deliveries of prepared meals occur each Thursday. Menu options are available from Nanaimo Foodshare.
To find out the upcoming week’s menu, contact:

If you are interested in being a part of this program, contact

Maria Cerna
SSSC, Program Assistant
Phone: 250-754-3331 (209)

Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website