Safe Seniors, Strong Communities

Are you a senior isolating during the Covid-19 pandemic? We’re here to help!

We’ve partnered with United Way and BC211 to offer support during this pandemic. To sign-up, simply follow this link!

In response to the need for physical distancing, we have a list of services that we can offer with minimal or no contact, each of which are outlined below:

Grocery Shopping Pickup and Delivery–

Tuesdays: Dufferin Country Grocer

Thursdays: Superstore

Fridays: Country Club Save-On Foods

Once registered for our grocery service, a SSSC volunteer will call the client the day before their scheduled grocery shop to receive the grocery list.
NFLA will initially pay for groceries; clients will reimburse the agency. The volunteer will deliver groceries and the receipt.
Payment is collected by NFLA bookkeeper the next business day. We accept E-transfer, Visa, Mastercard, Amex, and cheque.

Meal Preparation–

Deliveries of prepared meals occur each Thursday. Menu options are available from Coco Café and Nanaimo Foodshare.
To find out the upcoming week’s menu, contact Sacia Burton: or (250) 754-3331 ext. 203

Virtual Friendly Visiting–

Want to connect with one of our volunteers over the phone just for a check-in/chat? We’re always happy to connect with you. Let us know you’re interest by contacting Kurstin: or (250) 754-3331 ext. 716


Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website