Volunteer Counselling Program

Counselling services are available to individuals and couples who identify needs in the areas our counsellors can serve you.  Community workshops are open to everyone. Adolescent counselling is available to youth 12-19 years old.  For children under 12, please call the program coordinator to assess your needs

Our Volunteer Counsellors are dedicated, trained, skilled helpers who receive comprehensive training, ongoing learning and supervision. In addition to our training program they have completed the Vancouver Island University courses “Counselling Skills” Level 1& 2 or have obtained equivalency.

Your first steps for seeking counselling are to read the Orientation Package and submit the Adult Intake Form Policy handout Consent Counselling COVID-19 Clients at our office, 1070 Townsite Road in Nanaimo anytime between 9 am – 4 pm, Monday – Friday.

Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at m_maarika@nflabc.org

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website