Counselling is one way to help cope and overcome many challenges in life.

At NFLA we have skilled volunteers who complete a rigorous screening process and an intensive training program that prepares them to offer counselling services to those in need.

One-on-one accessible and affordable counselling is provided to individuals, couples, and youth. Our counselling approach is person centered and founded on the belief that each individual has vast resources within themselves that, when tapped into, can deepen self-understanding and insight and lead to growth, healing and change.  Our counselors help facilitate the journey to discover your resiliency and strength.

Counselling services in this program are based on a sliding scale and no one is turned away because of an inability to pay.

To access our services the first step is to fill out an intake form:

Orientation Package: Orientation Package 2022

For Individual Counselling: VCP Individual Intake Form 2022

For Couple’s Counselling (both partners will need to fill out an intake form): VCP Couples Intake Form 2022

Covid-19 Hours and Response

Our current hours of operation are Monday to Thursday, 9:00--4:00 pm.

We are open to the public on a limited basis. Only 2 people may be in the waiting room at a time. If full, please wait outside or in your car.

If you have any cold, influenza, or Covid-19 symptoms, you will not be permitted into the building.

We continue to practice social distancing. Please maintain 2 metres distance. Face masks are mandatory.

Our counselling program continues to operate, offering sessions over the phone, online, and in person. Walk-in counselling is unavailable at this time. If you are in need of counselling support, please call us at (250) 754-3331 or email Mia at

If you are an older adult, aged 65+, looking for support at this time, please visit Safe Seniors, Strong Communities website.

Safe Seniors, Strong Communities Website