What is the SHINE Program?
SHINE (Seniors Housing Information & Navigation Ease) is a program that we offer.
Notice: Nanaimo Family Life Association’s SHINE Program is currently not accepting new referrals due to high caseloads and the need to ensure we can continue providing quality support to our existing clients.
At this time, we have an existing waitlist and will not be reopening before November 1, 2026 at the earliest, based upon caseload demands.
Who is it for?
SHINE helps adults 55+ in Nanaimo access safe, affordable housing.What we do
We guide seniors through housing options, tenancy rights, and available subsidies.How we help
We provide direct support, advocacy, and referrals to community resources.Who we have assisted
Since 2021, SHINE has supported over 700 seniors and housed 192 clients.What does a Housing Navigator do?
- Assesses your housing needs and eligibility for programs like Shelter Aid for Elderly Renters (SAFER), Rental Assistance Program (RAP), or rent supplements.
- Helps with housing applications, dispute resolution, and landlord communication.
- Connects/Refers you to other services (healthcare, financial supports, moving help).
- Advocates for you to preserve or secure housing during crises.
- Housing navigators do not provide emergency housing. *** If you need emergency housing, please contact shelter services. ***
Why Connect with SHINE Program?
We have expertise and experience in the following areas:
•
We are the only seniors-specific housing navigation service in the Mid-Island region.•
We have time-honored partnerships with BC Housing, landlords, and non-profit organizations.•
We specialize in working with fixed-income seniors, even those who don’t fit typical programs.•
We help prevent evictions, secure housing, and support transitions to stable homes.You may need help with…
We can also assist you with the following
Application Support
Applying for BC Housing Registry, supportive housing, or rent supplements.Tenancy Rights Guidance
Understanding tenancy rights or responding to eviction notices.Housing Assistance
Finding affordable housing, moving support, or bridging deposit/arrears costs.Advocacy & Problem-Solving
Overcoming barriers like mobility issues, lack of references, or digital literacy.Want to learn more?
Nanaimo Family Life Association’s SHINE Program is currently not accepting new referrals due to high caseloads and the need to ensure we can continue providing quality support to our existing clients.
We recognize that many older adults in our community are facing increasingly complex challenges, particularly related to housing, financial pressures, and access to appropriate supports. As a result, demand for SHINE services remains very high.
At this time, we have an existing waitlist and will not be reopening before November 1, 2026 at the earliest, based upon caseload demands.
Thank you to our community partners, service providers, and seniors for your understanding.
Funding Contributions
NFLA gratefully acknowledges the funding contributions from the City of Nanaimo, United Way BC and Seniors Society BC.
Contact Us
All questions can be directed to our SHINE team.
