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Stay independent at home

Helping older adults stay independent, connected, and comfortable in their own homes.

What is Better at Home?

This program is designed to help seniors over the age of 65 stay in their homes longer by providing house keeping, light yard work, and support services

Is this right for you?

Available to seniors in Nanaimo, Ladysmith, and Gabriola Island

Costs

Service fees are based on a sliding scale, with subsidies available for low-income seniors

Professional services

All service providers are carefully screened to ensure professionalism and safety

Frequency

Services are offered on a regular, non-urgent basis.
I truly feel that without your housekeepers, it would not be possible for me to stay in my home because I can no longer do the cleaning, etc. myself.
— Better at Home Client

Services Provided

We currently offer 3 services to help assist you:

Housekeeping

Services include surface cleaning tasks such as floors, kitchens, and bathrooms, vacuuming, sweeping, dusting, cleaning out and organizing the fridge, emptying garbage/​recycling/​compost, and emptying the dishwasher. We can also assist with laundry and changing bedding. We do not provide heavy or deep cleaning services (spring cleaning or move outs), such as washing windows or walls, carpet cleaning, cleaning the oven, moving heavy furniture or pet clean-up. Clients are to provide supplies required.

Yard work

Available for Ladysmith and Gabriola Island

Services include light yard work such as weeding and watering garden beds, assisting with flower planters/​pots, trimming small trees/​bushes, raking leaves, and some lawn maintenance. Other potential services may include) wood chopping/​piling for Gabriola residents. Examples of services not provided include cutting down of overgrown lawns, trimming blackberry bushes, landscaping, rodent removal, cleaning gutters or power washing. Clients are to provide safe working equipment.

Transportation

Services for seniors to/​from medical and non-medical appointments. This service is based upon volunteer availability and must be arranged the week prior to the appointment. Examples of non-medical requests may include going to the grocery store or to visit a family member. Unfortunately, we are not able to provide transportation for persons who use wheelchairs or rely on oxygen tanks.

How does it work?

Here’s the process:

Submit Referral Form

Download our referral form

Conduct intake call

You will receive a call to go over the form and answer any questions

Waitlist

You will then be placed on a waitlist

Receive Services

When we have availability, you will receive an intake call and start services!

Stay Independent at Home

Please click below to download and fill out our Referral form. The form can be e‑mailed to generalprogramassistant@​nflabc.​org

Funding Contributions

NFLA gratefully acknowledges the funding contributions from United Way BC.

Want to learn more?

For new clients, please get in contact with the General Program Assistant. For existing clients, please contact the Better at Home Coordinator.

General Program Assistant
phone
(250) 754-3331 ext. 276
Better at Home Coordinator
phone
(250) 754-3331 ext. 203