What is the SHINE Program?
SHINE (Seniors Housing Information & Navigation Ease) is a program that we offer.
Notice: SHINE is currently at capacity for new clients in December. New inquiries and referrals will be accepted on a waitlist and prioritized on a case-by-case basis starting in January. Thank you.
Who is it for?
SHINE helps adults 55+ in Nanaimo access safe, affordable housing.What we do
We guide seniors through housing options, tenancy rights, and available subsidies.How we help
We provide direct support, advocacy, and referrals to community resources.Who we have assisted
Since 2021, SHINE has supported over 700 seniors and housed 192 clients.What does a Housing Navigator do?
- Assesses your housing needs and eligibility for programs like Shelter Aid for Elderly Renters (SAFER), Rental Assistance Program (RAP), or rent supplements.
- Helps with housing applications, dispute resolution, and landlord communication.
- Connects/Refers you to other services (healthcare, financial supports, moving help).
- Advocates for you to preserve or secure housing during crises.
Why Connect with SHINE Program?
We have expertise and experience in the following areas:
•
We are the only seniors-specific housing navigation service in the Mid-Island region.•
We have time-honored partnerships with BC Housing, landlords, and non-profit organizations.•
We specialize in working with fixed-income seniors, even those who don’t fit typical programs.•
We help prevent evictions, secure housing, and support transitions to stable homes.You may need help with…
We can also assist you with the following
Application Support
Applying for BC Housing Registry, supportive housing, or rent supplements.Tenancy Rights Guidance
Understanding tenancy rights or responding to eviction notices.Housing Assistance
Finding affordable housing, moving support, or bridging deposit/arrears costs.Advocacy & Problem-Solving
Overcoming barriers like mobility issues, lack of references, or digital literacy.Want to learn more?
If you are a senior wanting to avail yourself of our services, please call us at 250−754−3331 ext. 205.
Agencies in Nanaimo or surrounding areas who wish to refer clients to us, please email us at shine@nflabc.org. Please include your agency name, your full name, phone number, email address, the program you are from, and the reason for the referral.
Our current wait times are between 4 to 8 weeks. Cases are triaged based on the urgency of your housing situation.
Funding Contributions
NFLA gratefully acknowledges the funding contributions from the City of Nanaimo, United Way BC and Seniors Society BC.
Contact Us
All questions can be directed to our SHINE team.
